|
What To Expect
Here at Trade Mart Furniture
Center we take pride in the professional delivery services that we provide
to our customers. We have some of the most professional and courteous
delivery personnel in the furniture industry.
-
You can expect them to place
your furniture selection where you want it.
-
You can expect them to
assemble and install all items being delivered.
-
You can expect them to
provide a final inspection of your furniture selection after
installation.
Delivery
Cancellation's
-
Deliveries are prepared and loaded 24 hours
in advance of the delivery date you selected.
-
If you should need to cancel or reschedule
your delivery we need you to notify us 24
hours in advance of your
scheduled delivery date and time.
-
If the 24 hour advance notice is not
provided, you will be charged a re-scheduling fee of $29.00
per cancellation or rescheduled date.
-
Call 507-289-1878 if you need assistance or
have any questions.
What You Need To Do
-
On the day of delivery have someone present
at your delivery location to accept your delivery.
-
Inspect your delivery thoroughly to insure
that it meets your satisfaction.
-
Promptly notify us of any problems that you
may encounter with your delivery.
-
Please have all C.O.D. payments ready for
the delivery personnel upon delivery.
|
Scheduling
Our Scheduling and routing is completed using
the most efficient methods available. This reduces the delivery costs for
you, the consumer. At the time of your purchase, we will schedule your
delivery for the date that you have selected.
-
Delivery times are selected and scheduled
according to the total routing for the delivery date you selected. We
will select and provide you with a 2-hour estimated delivery time
window.
-
The day before your scheduled delivery we
will notify you to confirm the time slot that we have scheduled for
you.
-
If you have made a request for a specific
delivery time, we will do our best to arrange delivery for that time.
However
Product Disposal
-
We provide a disposal service for the old
furniture or product that you no longer want.
-
The service we provide is on an item per
item basis.
-
For example, if you purchase a new sofa we
will dispose of one sofa. If you purchase a new recliner we will
dispose of one recliner.
-
The disposal fee is $15.00
per item.
|